Outlook-Cannot locate recurrence information for this appointment

Date: Wed, 4th June 2008
OS: 98/ME/NT/2000/XP/Vista

Description

"Cannot locate recurrence information for this appointment."

When you open Microsoft Outlook, you get an error message that says "Cannot locate recurrence information for this appointment"
This is due to a corrupt appointment that outlook is trying to open and cannot.

Hopefully the following will solve your problem.

Solution

Outlook 2003

1. Open Microsoft Outlook and click on the Calendar folder.
   
2. Go to the View menu and select Arrange By -> Current View -> Active Appointments to see a list of all of the active appointments for the current user.
    
3. Scroll through the list until you locate the damaged appointment. It should be easy to because it will be the same appointment for which Microsoft Outlook routinely displays reminders. If you don't know the name of the damaged appointment, you can try opening each appointment in turn untill you find the one that does not open. 
    
4. Once you have located the corrupt appointment, delete it. 
    
5. Restart Microsoft Outlook to make sure that the reminders for the damaged appointment are gone. 

If this is not completely successful please try this..

1. Go back into Microsoft Outlook, click on Calendar and then select View -> Arrange By -> Current View -> Recurring Appointments to see a list of all recurring appointments.
   
2. Open the damaged appointment, if possible. When the appointment opens, go to Actions -> Recurrence to view the Appointment Recurrence dialog box. 
    
3. Click OK and you will see this message: "Any exceptions associated with recurring appointment will be lost. If any of the exceptions are meetings, the attendees will not be notified. Is this OK?" 

   What this means is that the appointment information is being reset and the corrupted portions of the appointment are being removed.

4. Click OK and then save and close the appointment.

          You should now be able to delete it.

Outlook 2007

1. Begin by selecting the Calendar folder and then select View -> Current View -> All Appointments to see a list of all of your past, present and future appointments.
   
2. You now need to sort through the list until you find the damaged calendar entry. The corrupt appointments should be  easy to spot, because they will have the same names as the appointments that you see each time you open Microsoft Outlook.
   
3. Delete the corrupt Microsoft Outlook appointment.  

   You will see a dialog box filled with a series of error messages telling you that the appointment cannot be deleted, recurrence information cannot be located, and that the sender may not receive updates to the appointment. In spite of these errors, the Microsoft Outlook appointment will be deleted anyway.

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